Kaboodle Adds Customer Communication Management and Document Automation Expert GhostDraft to the Growing List of Partners Within Their Insurance Collaborative

April 1, 2019 - Kaboodle, an insurance collaborative that delivers innovative products and services to insurers, today announced its partnership with GhostDraft, an innovator in Customer Communications Management (CCM) and document automation. A growing number of Kaboodle’s clients are building customized and unique user experiences to enhance the customer journey, while also improving the bottom line for the insurer. Insurers want the ability to easily create and modify forms and other customer communications without being overly reliant on technical expertise.
 
GhostDraft’s cloud-based CCM and document automation solution will empower Kaboodle’s business users to easily build and manage customer communications, from simple letters to highly complex policy forms, to efficiently create highly-personalized and compliant communications across their customers’ preferred channels. With this partnership, Kaboodle clients can now do the following:

  • Deliver the personalized experience consumers expect across any print or digital channel

  • Build and test batch, on-demand, and interactive communications without the need for specialist IT expertise

  • Streamline communications management to ensure compliance, accelerate speed to market, and reduce cost


“In today’s digital world, insurance providers must deliver timely, relevant, and personalized communications to meet customers’ ever-changing expectations,” said Larsen Lockwood-Hall, CEO of GhostDraft. “GhostDraft is excited to partner with Kaboodle and deliver an intuitive, cloud-based CCM solution to help insurers future-proof their customer communications and document generation processes.”

“In the search for a CCM solution partner, we selected GhostDraft as they share our passion for improving the customer experience,” said Jeff Brown, President of Kaboodle.  “GhostDraft allows us to provide Kaboodle customers and partners with innovative tools and services that deliver customer communications that are highly efficient and highly effective. We’ve seen first-hand proof of this as our work together with other Kaboodle partners to bring exciting new products and services to the market leveraging components of GhostDraft’s platform. GhostDraft’s innovative tools make them an outstanding addition to the Kaboodle ecosystem of partners.”

About GhostDraft
Meet your customers’ changing needs with the leading digital engagement technology for top insurers. Our advanced customer communication and document automation solutions integrate into your business to create better experiences, greater efficiency and more agility across any platform. For more information, visit www.ghostdraft.com, email info@ghostdraft.com, or call 855-776-2016.

About Kaboodle

Kaboodle is an insurance collaborative that delivers innovative products and services to insurers by enabling insurtech startups to merge offerings with established vendors. Kaboodle shares a common vision and ownership structure with founding partners Insuresoft, Covenir, and Red Hawk. Kaboodle's creation was the assembly of a team of industry experts with offerings aimed at removing friction from insurance processes, allowing insurers and their partners to focus on what they do best. Kaboodle is privately held, with offices in Tuscaloosa, AL, University Park, IL, and Worcester, MA. For more information, please visit www.kaboodleteam.com, or email sales@kaboodleteam.com.

Jeff Brown